Rate: $18/h

Location: Don Mills & York Mills

Hours: 4 pm – 6 pm; M-F

Type: Part-time; Contract Sept – June

Are looking for a Part-time After School Receptionist to join our team.
As the first point of contact for all visitors to our School, ensure the efficient operation of Reception during the after-school hours of 4:00 pm to 6:00 pm, Monday to Friday.

Reporting to the Executive Assistant to the Head of School,
provide a welcoming face for the School, respond appropriately to calls and requests, manage the receipt of incoming mail and deliveries, prepare/arrange for outgoing materials and provide some administration for the attendance management process.

Responsibilities:

• Greeting and responding to the needs of school visitors, parents, staff and students in a prompt, courteous and professional manner.  Ensuring all visitors/parents sign in and receive a Visitor Badge and notifying staff when visitors have arrived;
• Providing immediate response to urgent requests (e.g. health and safety, maintenance, etc.);
• Answering all incoming calls and transferring calls to appropriate staff members. Taking and relaying accurate and complete telephone messages.  Providing information to callers including directions, addresses, contact names, telephone numbers, etc.;
• Providing administrative assistance for the attendance system for the Prep and Upper Schools, including closing off all attendance records for the day, inputting information into the attendance management database and providing information regarding absenteeism to the Main Receptionist;
• Assisting Prep and Upper Schools and Admissions Office with school mailings
• Staying current on all school functions and activities (i.e. sports schedules, performance times, parent information evenings, etc.) so inquiries can be answered with ease and accuracy.
• Receiving, date stamping, sorting, and routing incoming correspondence and small packages to appropriate departments;
• Performing clerical duties as required.  What You’ll Need:
• High School Diploma with a Certificate in Administrative/Clerical Studies or equivalent;
• Two or more years of relevant experience;  • Superior communication and interpersonal skills with a strong customer service orientation;
• The ability to multi-task, prioritize and meet tight deadlines in a busy environment while remaining calm and pleasant at all times;
• Computer proficiency in Microsoft Office products including Outlook, Excel, Word and PowerPoint and familiarity with the use of general office equipment;
• Experience working with a database would be considered an asset;
• Strong knowledge of standard reception and administrative procedures and best practices;
• Ability to assess incoming requests, calls and visits and determine the appropriate response, including assessing emergency/urgent requests and issues;
• Demonstrating tact and discretion in welcoming callers and visitors and responding to requests.

-WT