Call Centre Representative (Bilingual)

Full-time, Permanent
404 & Finch
Posted 3 months ago

Rate: $17/h + Commission ($23/h average)

Location: TBD

Hours: Mon-Fri 12 pm – 8 pm; Sat 10 am – 6 pm

Type: Full-time; Permanent

Our team of Telesales agents will be sales-oriented people. We are looking for an experienced and self-driven Telesales Representative to join our team. As a Telesales Representative, you will be responsible for generating calls to potential customers with the main goal to achieve your sales targets. Additionally, the representative will not only need to focus on sales and also act as ambassadors for the client and will be responsible for maintaining positive brand association with customers.


  • Ability to convert leads into opportunities efficiently and effectively.
  • Reach out to existing and potential customers to present our product and service offering.
  • Ability to make 120 -150 calls a day.
  • Communicate with customers to understand their requirements and need.
  • Offer solutions based on clients needs and capabilities.
  • Enter and update customer information in the database.
  • Handle grievances to preserve the company’s reputation.
  • Full-time availability; from Monday to Friday between 12:00 PM to 8:00 PM and Saturday between 10:00 AM to 6:00 PM.


  • Prior sales experience is an asset.
  • Ability to speak English and French both
  • Ability to handle outbound calls in a professional manner.
  • Ability to handle rejection and objections.
  • Experience selling home security products.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.
  • Ability and willingness to learn about products and services specifications and benefits.
  • Good negotiation skills.
  • Great interpersonal, communication, presentation, and negotiation skills.
  • Strong convincing and communication skills.


  • Competitive salary + commission structure.
  • Starting base wage of $17 per hour plus commission
  • The average earnings are $23 per hour

How we values you:

  • Health Benefits, fully funded once past three months of employment
  • To help you start your career, an opportunity to earn bonuses up to $600 in the first three months
  • Opportunities to increase base pay by achieving set targets
  • Discounts on products and services depending on the program you work with
  • We value your time our office by creating comfortable environment

Why work with us?

  • World class training provided by tenured sales professionals
  • 1on1 coaching to hone your skills grow your career
  • Promote from within mentality
  • Be apart of a fast-growing company
  • Growth of Over 500% in 2021

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Job Features

Job CategoryCall Centre

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