Restaurant Worker – Front of House (Multiple Openings)

Rate: $17.60/h + tips

Location: Yonge & Sheppard

Hours: 20-35h/week

Shifts: Mon – Sun; shift work; must be available weekends; must be available to work shifts till 2 am

Type: Full-time; Part-time; permanent

Must have or be willing to obtain Food Handlers Certificate

Job Description of FOH Roles

Server

• Greeting customers when entering or leaving the restaurant;
• Providing excellent customer service to all customers;
• Familiarizing customers with the menu and make appropriate suggestions when
  requested;
• Taking customer orders and relaying them accurately to relevant team members;
• Serving food and beverages;
• Properly cleaning and setting tables between uses;
• Anticipating guests’ needs in order to facilitate enjoyable dining experiences;
• Taking feedback from customers and escalating existing issues or potential complaints
  to the on-shift supervisor;
• Being professional and friendly towards coworkers and customers at all times
• Maintaining a clean and tidy work area;
• Completing other tasks assigned by the supervisor.

Cashier

• Managing transactions with customers using cash registers;
• Collecting payments whether in cash or credit card;
• Taking feedback from customers and escalating potential customer complaints to the onshift
  supervisor;
• Familiarizing customers with the menu and making appropriate suggestions when
  requested;
• Handling pick-up orders;
• Maintaining clean and tidy cashier areas;
• Completing other tasks assigned by the supervisor.

Bartender

• Preparing alcohol or non-alcohol beverages;
• Checking identification to ensure customers are the legal age to purchase alcohol;
• Maintaining bar inventory and supplies;
• Complying with all food and beverage regulations in accordance with food safety
  guidelines;
• Memorizing bar recipes and following appropriate SOP when making beverages to
  ensure quality consistency;
• Taking feedback from customers and escalating existing issues or potential complaints
  to the on-shift supervisor;
• Maintaining a clean work area by removing trash, cleaning surfaces, and washing
  glasses, utensils, and equipment.;
• Completing other tasks assigned by the supervisor.

-WT